Privacy Policy

Redash values your privacy, and therefore has set up this extensive privacy policy to inform you of your rights. Please take into consideration that your information travels through third parties as a part of its services, and that Redash shall obey local regulations if required by law, which may require disclosure of information.

Information Redash Collects

Redash collects some information, both personally identifiable and non-personally identifiable, according to the following criteria:

  1. Information You Provide Redash: Redash may retain information you voluntarily provide it, such as your name, email address, profile photo and other information you submit through the services.

  2. Information Redash Collects Through Your Use of the Services: Redash may also retain information it gathers through your use of the services such as your device’s type, browser type, screen resolution, operating system, system preferences, the pages you viewed, the content you submitted and other information it collects through your use of the services, which is in its nature non-personally identifiable.

  3. Information Redash receives From Third Parties: Redash may also retain information it received and/or procured from third parties, such as its service providers, ad networks and marketing agencies, which all relate to your preferences and your use of the services.

How Does Redash Use The Information?

Redash uses your personally identifiable information to provide you with the services, such as to let other users to view your content and contact information. Redash also uses aggregated, non-personally-identifiable information to provide improvement in the services and to perform random tests for additional features. Redash shares your information inside your organization, and may share information with third parties you requested it to share through its API and/or third party applications.

Your Privacy Settings:

Redash uses some third party services to provide with parts of the services and therefore shall make best efforts to comply with all privacy settings set in your account. However, as your information travels through various networks and servers, Redash cannot ensure that it shall remain private at all times.

Who Has Access To Your Information?

Redash uses selected third parties to provide you with the service, and shall share some information with them, under strict confidentiality obligations, to provide you with the services. Such service providers shall include, amongst others, Amazon Web Services, Google (Cloud Services), Google Analytics, Segment.com, Sentry and MailChimp. Moreover, Redash’s employees and agents, who are under the most strict confidentiality obligations, also have monitored access to some of your information. Redash’s employees undergo casual and routine monitoring. Lastly, your information will be shared with people you specifically ask to share.

How Is Your Information Secured?

Your information is secured in Redash’s server, which is secured under industry standards. Redash also performs occasional penetration tests, to make sure your information is secure.

How Can You Review Your Information?

You can review all your information using Redash’s web panel.

How Can You Remove Your Information?

Should you request to remove your account, please contact Redash at support@redash.io.

Can Redash Contact You?

Redash may send you periodic updates regarding the service, your use and other information relating to the service as well as promotional messages. You can opt-out of these messages at any time.

What Can You Do If You Feel That Your Privacy Was Violated?

If you feel your privacy was compromised, you can contact Redash’s privacy officer at team@redash.io and request that he’ll review your complaint.